Our Products
Bulk Tea Export
1. High-quality black CTC and orthodox teas.
BP1 - BROKEN PEKOE 1
D1 - DUST 1
PD - POKOE DUST
PF1 - PEKOE FANINGS 1
2. Green Tea.
3. Special Teas (white tea, purple tea).
Custom blends tailored to client specifications
Value-Added Tea Products
1. Flavoured and infused teas (fruit, herbal, and spice blends).
2. Premium packaged tea for retail.
3. Pyramid tea bags and loose-leaf tea options.
4. Private-label tea packaging.
Quality Policy Statement
Sumatra Trading Ltd is committed to delivering the highest quality tea products to our customers. We ensure compliance with local and international quality standards, source sustainably, and maintain strict quality control throughout production and distribution. Our policy emphasizes product safety, customer satisfaction, and continuous improvement in all aspects of our operations.
We aim to achieve this by:
1. Customer Focus: Understanding and fulfilling the needs of our customers through proactive engagement and responsive service.
2. Continuous Improvement: Regularly evaluating and enhancing our processes, systems, and capabilities to stay at the forefront of industry standards.
3. Employee Empowerment: Equipping our team with the skills, knowledge, and tools to contribute to our quality objectives effectively.
4. Compliance: Adhering to all relevant legal, regulatory, and industry-specific standards to ensure ethical and sustainable operations.
5. Performance Monitoring: Setting measurable goals, monitoring results, and striving for excellence in all aspects of our work.
Through these commitments, we aim to foster trust, build lasting relationships, and ensure the satisfaction of all stakeholders.
